Remote support

Support software

Support tools for remote assistance where the problem can be resolved remotely.

Assisted remote support

Where technically feasible, support can be provided remotely, securely and with technical supervision. This service is only used with the customer’s authorisation and for the time required for diagnosis or intervention.

Before starting any session, always check that you are speaking to Ricardo Cruz – Informática via the official contact details.

Remote support software

Remote assistance with your permission

In situations that do not require physical intervention on the equipment, support can be provided remotely, securely and with technical supervision.

Ricardo Cruz Informática remote assistance software

Remote support

Quick Support Getscreen.me

Enter the code provided by the technician to start the authorised remote support session.

Remote assistance

This button allows the Getscreen.me widget to load and connect your browser to that service. It does not enable Analytics or grant remote access to your device.

WhatsAppDirect contact

We use necessary technologies to keep this website working. With your permission, we also enable visit statistics, Google Maps and remote support. You can refuse optional services and change your choice at any time.